This guide to the Dolphin WashWall System covers everything you need to know about the behind mirror unit.

Whether you need installation guidance, maintenance support, or to order soap and spare parts, this page serves as your gateway to essential information.

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HOW TO INSTALL THE WASHWALL SYSTEM

Watch our video to see how to install the Dolphin WashWall System.
If you have any questions, please contact our Technical Support Team.

DOWNLOAD WASHWALL INSTALLATION MANUAL

Follow the step-by-step instructions in our installation manual to ensure your WashWall system is installed correctly.

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WashWall Installation Manual

Download

WASHWALL O&M MANUAL

Download the WashWall O&M Manual to understand how to safely run, service, troubleshoot, and maintain the behind mirror system.

pdf

WashWall O&M Manual

Download
Dolphin techinician checking a WashWall sensor faucet

COMMISSIONING SERVICE

Dolphin’s professional commissioning service ensures the WashWall system is correctly installed, fully functional and ready for use.

Our skilled site technicians carry out a comprehensive inspection of all components, providing peace of mind—particularly with self-installation—and helping prevent issues on the first day of operation.

If you would prefer to have your WashWall system professionally installed, ask us about our installation service.

Mirror WashWall System refill indicator light

WHAT DO THE INDICATOR LIGHTS MEAN?

The WashWall Premium includes indicator lights to make maintenance easier.
Here’s what each one means:

Green: Paper towels are running low.
Blue: The soap cartridge will soon need replacing.
Red: The cleaner’s key has been turned.

LIGHT COLOURSIGNAL
Low Paper Towels
Low Soap
Cleaner’s Key – System On/Off

HOW TO REMOVE THE HAND DRYER FOR MAINTENANCE

Need to remove the hand dryer for maintenance or replacement?
Watch our quick how-to video for step-by-step instructions.

HOW TO REPLACE A FOAMING SOAP CARTRIDGE

Watch our video for an easy step-by-step process on how to replace a soap cartridge.

Dolphin foam soap refill pack

ORDER SOAP

Replenish your foam soap cartridge stock by purchasing directly from Dolphin or through our network of partnered suppliers.

ORDER SPARE PARTS

Dolphin offers full support, including quick access to replacement parts in the rare case of a malfunction. Our team also provides expert guidance on maintenance best practices, keeping your WashWall running smoothly for years to come.

Dolphin professional maintenance for WashWall System

LIFETIME PROFESSIONAL CARE

S3 By Dolphin™ is a protective care plan for your WashWall System and other Dolphin restroom products. It keeps your commercial restroom looking new for longer, backed by professional maintenance and a sustainable, circular-economy approach.

Learn more about this service on our website, or speak to one of our Restroom Consultants for further information.

CONTACT MANUFACTURER

For any additional queries, including troubleshooting or technical support, contact Dolphin Solutions for prompt assistance via our live chat, email, phone or by completing the form below.