WHY THE CHEAPEST WASHROOM PACKAGE OFTEN BECOMES THE MOST EXPENSIVE OUTCOME
The following project example outlines the differences in the initial upfront cost relative to the long-term outcome of a Dolphin WashWall System when compared to a traditional washroom system.
40 Storey Commercial Office Tower
2 Bathrooms per Floor | 3 User Positions per Bathroom | 240 Total User Positions
WHAT THE BUILDER SEES
| WASHROOM SYSTEM | INDICATIVE BUILDER PACKAGE |
|---|---|
| Traditional Multi-Trade Package | $1.85M |
| Dolphin WashWall System | $2.03M |
Dolphin appears 8–10% more expensive upfront
At tender stage, this is often where the comparison stops. However, the Developer cost exposure is not the trade coordination itself — it is the programme, quality, tenant, and lifecycle impact that follows.
WHAT THE BUILDER OFTEN UNDER-ALLOWS FOR
| HIDDEN PROJECT COSTS | INDICATIVE COST EXPOSURE |
|---|---|
| Trade Coordination & Site Management | $120K |
| Installation Sequencing & Programme Coordination | $180K |
| Service Clashes & Design Resolution | $150K |
| Rework & Rectification | $180K |
| Variations & Site Unknowns | $150K |
| Multiple Supplier & Warranty Interfaces | $90K |
| Defect Management Prior to Handover | $110K |
| Programme Recovery Measures | $170K |
The Builder Sees An Extra $185K Upfront.
The Developer Inherits The Consequences.
WHAT HAPPENS WHEN THE BUILDER DISCOVERS THE REAL COST?
1. Margin Pressure
Builders begin recovering lost margin through tighter trade management, reduced supervision and increased commercial pressure.
2. Programme Compression
Installation programmes become compressed as lost time is recovered elsewhere on the project.
3. Reactive Onsite Decisions
Service clashes and coordination issues begin driving onsite decision making rather than planned delivery.
4. Defect Risk
Reduced supervision and programme pressure increase defect exposure.
5. Issues Pushed to Handover
Problems that would normally be resolved during delivery begin moving towards practical completion.
WHERE THE COSTS LAND FOR THE DEVELOPER
TOTAL POTENTIAL BUILD PHASE EXPOSURE = $700K - $4.45M+
| DURING BUILD PHASE | POTENTIAL EXPOSURE |
|---|---|
| Programme delays and extended delivery | $250K - $2M+ |
| Delayed rental revenue and tenant commitments | $100K - $1M+ / project specific |
| Finance, interest and holding costs | $150K - $750K+ |
| Variations, rework and design resolution | $150K - $500K |
| Client, consultant and superintendent management | $50K - $200K |
WHAT THE DEVELOPER INHERITS POST BUILD
TOTAL POTENTIAL AFTER BUILD EXPOSURE = $525K - $1.55M+
| AFTER BUILD PHASE | 10 YEAR EXPOSURE |
|---|---|
| Poor access to services | $100K - $300K+ |
| FM team fault management | $75K - $200K |
| Asset and development manager involvement | $50K - $150K |
| Third-party PM or consultant support | $50K - $200K |
| Replacement and rectification works | $150K - $400K+ |
| Incorrect soap viscosity and consumables | Included in maintenance exposure |
| Tenant dissatisfaction and relationship damage | Hard to quantify |
| Future refurbishment complexity | $100K - $300K+ |
The real question should be:
“What creates the lowest total project & asset risk over the life of the building?”
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